ISPH Member Usage Guide

This guide is for members of the International Society for Precision Health (ISPH). It explains how to register, sign in to the member center, check and make payments, update your profile, and change your password.

1. Member Registration

ISPH member registration page

1.1 Start Registration

1. Open the registration page.
2. Choose the membership type.
3. Fill in personal data, professional data, and preferences.
4. Agree to provide data for ISPH membership registration.
5. Click Submit Registration.

After submitting, ISPH will create your membership record. If some data is incorrect or if the email/phone number already exists, the page will show an error message.

1.2 Membership Fee

All new members need to pay a one-time admission fee:

1.3 Required Registration Information

Required fields:

• Membership Type
• First Name / Family Name (for group membership, enter Group Name)
• E-mail
• Phone Number
• Country / Region
• Address
• Affiliation
• Agree to provide your data for membership registration usage

Optional fields:

• Position
• Research Interests
• Whether you agree to receive information by email

2. Set Member Password

2.1 Password Setup Steps

1. After submitting the form, you will be redirected to the password setup page.
2. Enter your Password.
3. Enter Confirm Password again.
4. Click Set Password.
5. After success, you will be redirected back to the sign-in page.

2.2 Password Rules

• At least 8 characters.
• At least 1 uppercase English letter.
• At least 1 lowercase English letter.
• At least 1 digit.
• At least 1 special character, for example !@#$%^&*.

If setting the password fails, please contact the ISPH administrator to send a setup email.

3. Member Sign-in and Forgot Password

3.1 Sign in to Member Center

1. Open the member sign-in page.
2. Enter your Email.
3. Enter your Password.
4. Click Sign In.

After successful sign-in, you will enter the Member Center.

3.2 Forgot Password

1. Click Forgot password? on the sign-in page.
2. Enter your registered Email.
3. Click Send Reset Link.
4. Check your inbox for the one-time password reset link.

5. Open the link, then enter your new password and confirm it.
6. Click Reset Password to complete the reset.

The new password must meet the same password rules.

4. Member Center

After signing in, the left side menu includes:

Click Sign Out in the upper right to log out.

5. Member Area

Member Area shows an overview of admission fee and current-year fee and member-only information.

5.1 Admission Fee Status

5.2 Current Year Membership Fee Status

The page also shows:

• Paid: total paid amount.
• Outstanding: remaining amount.

Amounts are shown in both USD and TWD (1 USD = 30 NTD conversion).

5.3 Member-only Resources

Member resources appear only when your status is active.

Complete your admission fee and current-year membership fee to unlock more member resources.

If your payment is completed but resources are still not visible, contact the ISPH administrator to verify payment records.

6. Payment Information

The Payment Information page allows you to check payment verification, historical records, and payment methods.

6.1 Admission Fee Verification

The Admission Fee section shows:

• Admission fee status.
• Required: amount due.
• Last updated at: most recent update date.

6.2 Current Year Payment Check

Current Year Payment Check shows:

• Required: amount due for the year.
• Paid: amount paid.
• Outstanding: remaining balance.
• Last paid at: last payment date.

6.3 Payment History

Payment records include:

Payment status explanations:

6.4 International Payment Options

6.4.1 Bank Transfer

6.4.2 PayPal Payment

Click Open PayPal Payment to open the PayPal payment page.

6.5 Taiwan Local Transfer

You can also click View More Payment Methods to see card payments, Apple Pay, and other digital payment methods.

6.6 After Payment Notes

• Complete bank transfer within 3 days after registration submission.
• Payment records need to be confirmed by ISPH administrators.
• Before confirmation, status may show Pending or not appear.
• If payment is completed but status is not updated, contact ISPH with payment date, amount, method, and transaction details.

7. Profile Information

Profile Information allows you to view and update member profile data.

7.1 View Profile

• Name
• Email
• Phone
• Nationality
• Address
• Affiliation
• Position
• Research Interests
• Membership Type
• Receive Email Notifications

7.2 Edit Profile

1. Open Profile Information.
2. Click Edit.
3. Update the fields you want to change.
4. Click Save Changes.

You can edit:

• Name
• Email
• Phone
• Nationality
• Address
• Affiliation
• Position
• Research Interests
• Whether to receive email notifications

Membership Type is maintained by ISPH administration and cannot be changed by members. If you need a change, please contact the ISPH administrator.

7.3 Cancel Editing

If you are editing and have unsaved changes, clicking Cancel will ask whether you want to discard those changes.

8. Change Password

Change Password is located in the Profile Information section.

8.1 Password Change Steps

1. Enter Current Password.
2. Enter New Password.
3. Enter Confirm New Password.
4. Click Update Password.

New password must match the password rules and both entries must be identical.

9. Payment and Activation Rules

The member center uses payment records to determine whether admission fee and annual fee are complete.

9.1 Admission Fee

• Admission fee is US$10 or NTD$300.
• When paid amount reaches NTD$300, admission fee is considered complete.
• If there is a record but not yet confirmed, status will show Pending review.

9.2 Annual Fee

• Yearly members need to complete current-year membership fee.
• Lifetime members are judged by total accumulated amount.
• Fee-free members do not need to pay annual membership fee.
• If status is Refunded, the refunded amount will reduce paid amount.

9.3 Member Resource Activation Requirements

Generally you must complete:

1. Admission fee
2. Current-year fee or satisfy fee-free conditions
3. Member account status is active

Or the administrator can directly enable your account in the backend. Once enabled, member resources will be visible in Member Area.

10. FAQ

10.1 I paid already. Why has the status not updated yet?

Payment status is confirmed by the ISPH administrator. If it still does not update after some time, contact ISPH with your payment details.

10.2 Why do I cannot see member resources?

Possible reasons:

• Admission fee is not complete.
• Current-year membership fee is not fully settled.
• Payment record is still pending verification.
• Member account has not been activated.

10.3 Can I change my membership type myself?

No. Membership type is managed by ISPH administration. Please contact them to request changes.

10.4 What should I do if forgot password or reset link expires?

Use Forgot password on the sign-in page to re-send a reset link. If still unresolved, contact the ISPH administrator.

10.5 What should I note after changing email?

Email is your login and communication email. After changing, sign in with the new email and ensure you can receive ISPH emails.

11. Recommended Usage Flow

11.1 First time for a New Member

1. Complete membership registration.
2. Set password.
3. Sign in to Member Center.
4. Check Payment Information and payment methods.
5. Complete admission and annual membership payments.
6. Wait for ISPH payment confirmation.
7. Enter Member Area to view member resources.

11.2 Periodic Membership Status Check

1. Sign in to Member Center.
2. Check admission fee and current-year fee summary in Member Area.
3. Check payment records in Payment Information.
4. If data is incorrect, update your profile in Profile Information.